Meet AI-powered IT management and support for the future
Leverage the power of AI to increase your IT efficiency and improve your customer experience. Built into GoTo Resolve, with even more features coming soon.
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Let’s face it, SMB IT teams have a lot on their plates – from managing software installations, account provisioning, and patch updates to delivering more advanced IT initiatives. Meanwhile, Agents’ to-do lists remain both massive and mission-critical to your business’ success. That’s where AI-powered IT management and support with GoTo Resolve can help.
Reimagine IT with native AI assistance and automation
So you can spend more time maintaining IT infrastructure, strategizing security, and enhancing customer experiences and less time running routine jobs.
Your smart device health assistant.
- Access supportive resources: use the conversational interface to access helpful information and standardized diagnostics
- Perform system device checks: collect and analyze device health data, including resource utilization and update status
- Utilize remote support features: get help in remote support sessions with screenshot analysis. Translate images into notes to create session summaries
- Manage updates: when patches are needed, impacted devices are selected for you, and updated immediately
A smarter way to manage your IT
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Save time
Offload manual tasks and enhance the Agent and end user experience with time-saving tools like scheduled automations, pre-written scripts, resolution recommendations, and mass deployments. -
Focus on what matters
When faced with bandwidth or retention challenges, process efficiencies count. So you can spend more time getting ahead of security threats, enhancing customer experiences, and scaling your business. -
Get better resolutions
With features like on-screen remote session support, automated session summaries, anomaly detection, and real-time diagnostics, IT teams can keep a pulse on their fleet without disrupting end users.
Plus, get even more with GoTo Resolve
Experience the power of tightly integrated ticketing, asset management, remote access, and more – all from a single platform, at no extra cost.
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Remote Access
Connect to your remote devices as if they were right in front of you – on or off your network, from any location. -
Helpdesk
Modernize your IT help desk by bringing the support request process onto the messaging platforms you’re already using, like MS Teams and more. -
Asset Management
Efficiently manage and optimize assets by tracking, securing, and exporting mission-critical device data.
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See how you can deliver simplified and streamlined support with native AI assistance and automation features today.
